A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2020 - 03:43 PST
Update
We are continuing to work on a fix for this issue. Products are getting back online.
Posted Dec 17, 2020 - 03:39 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 17, 2020 - 03:32 PST
Identified
The platform is unresponsive and users can't log in or use products. The engineering team identified the issue and a fix is being implemented.
Posted Dec 17, 2020 - 03:31 PST
Investigating
We are currently investigating this issue.
Posted Dec 17, 2020 - 03:28 PST
This incident affected: Content Engine, Learning Paths, Hands-on Labs, Skill Profiles, Training Plans, Enterprise Reports, Management Dashboard, Payments and Mobile Apps (iOS Mobile App, Android Mobile App).